Policies & Procedures
- Notices and correspondence concerning rent due or low forwarding funds will be emailed.
- If rent is not paid by its due date, a $15 late charge will be incurred.
- Mail will be held if rent is not paid within 15 days of the due date.
- Mailboxes will be closed and mail discarded when mailbox rent is 1 month past due unless arrangements have been made with Santa Monica Mailboxes & More personnel.
- Mailbox renters receiving packages will have greater forwarding costs.
- No packages over 100lbs. may be received/delivered.
- Lewd/pornographic/obscene material will not be received/delivered.
- If 12 packages are the shelf for a mailbox holder a package storage fee of $2.50 will be charged for each additional package.
- If shippers lose or damage packages/envelopes, Santa Monica Mailboxes & More will not be held liable.